Industries we've built in
Black Knight Strategy Group works across eight industries: legal, manufacturing, construction, trades and field services, media and marketing, medical and healthcare, fintech, and non-profits. We carry best-in-class practices from each one into the others.
- Legal
- Manufacturing
- Construction
- Media
- Direct Marketing
- Agency
- Home & Trade ServicesRoofing, plumbing, electrical, sewer
- MedicalStaffing and services
- Fintech
- Non-profits
Why does cross-industry experience matter?
Most industries solve the same problems (scheduling, throughput, handoffs, staffing, accountability) in different ways. Seeing how another industry solved yours is often the fastest route to an opex multiplier.
Definition: Opex multiplier. An operating change, often borrowed from another industry, that improves output or margin by more than its cost and effort would suggest.
Legal
Personal Injury · Family Law · Immigration
We help law firms improve intake-to-case flow, case-operations staffing, referral engines, and multi-office cadence.
- Intake-to-case flow from first call to signed client
- Case-operations staffing and seat clarity
- Referral engine discipline
- One cadence across multiple offices
Manufacturing
Assembly Line · Job Shop
We raise throughput with lean and continuous improvement, from assembly-line flow to job-shop scheduling.
- Lean and Six Sigma applied to flow, waste, and quality
- Job-shop scheduling and capacity planning
- Plant-floor to leadership-team cadence
Construction
Large-Scale and Service · Commercial and Residential
We build operating models that fit both project work and service work, across commercial and residential markets.
- Project and service operating models side by side
- Field-to-office alignment
- Leadership cadence that survives peak season
Trades and Field Services
Roofing · Plumbing · Electrical · Sewer
We tighten branch and crew operations, align field and office, and improve scheduling and margin.
- Branch and crew operating rhythm
- Field-office alignment
- Scheduling and margin discipline
- Integration for multi-location and private-equity-backed platforms
Media, Marketing and Creative
Newspaper and Newsletter Publishing · Direct Marketing · Agency Ad Creation · Digital and Printed Assets
We bring discipline to production deadlines and help teams diversify revenue and make the digital transition.
- Deadline-driven production cadence
- Revenue diversification
- Print-to-digital transition
Medical and Healthcare
Staffing · Imaging · Medical Services
We strengthen staffing operations, improve utilization, and install a reliable compliance cadence.
- Staffing operations and seat clarity
- Utilization and scheduling
- A recurring compliance cadence
Fintech
Financial Services and Technology
We help growing fintech teams scale operations and sharpen go-to-market execution without losing focus.
- Scaling operations ahead of growth
- Go-to-market execution cadence
- Focus: fewer priorities, finished
Non-Profits
Mission-Driven Organizations
We install a mission-aligned cadence and align board and staff around clear priorities.
- Board and staff alignment
- Mission-aligned priorities and scorecard
- Will serves on the advisory board of Charity Charge (2025 to present) and has served on civic and nonprofit boards, including TEXSAR and a city commission.
Don't see your industry?
The fundamentals of vision, people, and cadence apply everywhere. Book a call and we'll tell you straight whether we're a fit.